FAQ
Here, we provide answers to common questions from our users.
No, there are no annual fees or membership registration fees.
Anna Style Online Yoga uses Zoom. Please install the Zoom app on your device (computer, tablet, or mobile phone). Zoom is free to use.
Even if you cannot attend the lesson, we will email you a link to the recorded video after the lesson. No reservation is necessary. You can watch the recorded video at any time and enjoy yoga together. The recorded video will be available for viewing for 5 days.
The lesson will be recorded, so please make sure to mute the audio. You can also turn on the video. Please rest assured that you will not be able to see yourself in the recorded video. There will be a Q&A session after the lesson, so please feel free to ask any questions you may have.
Even if you have something to do during the lesson, you are free to join and leave the Zoom session as you wish. You can leave when you need to and rejoin later at your own convenience. Please feel free to participate in the lesson.
You can cancel your group lessons at any time. Please complete the cancellation procedure from "My Subscription" in your personal page. The date of cancellation may differ from the cancellation date. The official cancellation date will be the date you joined and paid, and cancellation will be completed based on that date, so you can use the service until the cancellation date. If you have any questions, please contact support.
Please bring a yoga mat, a drink, and a towel. Depending on the content of the lesson, we may use equipment such as yoga blocks and yoga poles.
レッスン後、すべての会員様に録画動画のメールをお送りしております。 （動画のリンクは会員ページからでもご確認できます。）
まずは、以下の点をご確認ください。
レッスン予約時に届くメールアドレス：annastyle2226@wixsiteautomations.com
録画動画をお送りしているメールアドレス：annastyle2226@gmail.com
迷惑メールフォルダの確認：迷惑メールフォルダやプロモーションフォルダに振り分けられていないかご確認ください。
メール設定の確認：特定のアドレスからのメールを受信拒否する設定になっていないか、ご利用のメールサービスの設定をご確認ください。
上記を確認してもメールが届かない場合は、お手数ですがお問い合わせください。
Anna teaches her classes in Japanese.
Even if you don’t understand Japanese, you can still enjoy the lesson by following her movements and demonstrations, so please feel comfortable to join.
